The team behind Thai Nexus
Thai Nexus Point Co., Ltd. is a registered Thai company (registration / tax ID 0775567004498) operating two physical facilities, in Hua Hin and Bangkok. Everyone who touches your shipment works from one of them. This page shows who does what, and where.

Meet the team by position
Management
Office Administration and Client Relations

Jane
Accounts and Office Administrator
Handles internal accounting and invoicing, making sure billing is accurate and accounts are kept in order.

Ging
Client Relations
Client relations, first point of contact for client conversations and social media, keeping communication responsive and on brand.
Tech
Arnab
Developer
Developer on the Thai Nexus tech team. Builds and maintains the website, client tools, and internal systems.
Marketing
Mush
Marketing Manager
Marketing manager at Thai Nexus. Plans campaigns and keeps public messaging aligned with how the company actually operates.
Raqib
Marketing Specialist
Marketing specialist at Thai Nexus, focused on content and online discoverability, making sure Thai Nexus shows up where clients are searching.
Customer Service

Bam
Customer Service
Customer service and packing quality, checks how parcels are packed before export and supports client questions day to day.

Field
Customer Service
Customer service. Helps clients with purchases and day to day shipment questions.

Wa
Customer Service
Customer service. Helps clients with purchases and day to day shipment questions.
Beer
Customer Service
Customer service. Helps clients with packing, quotes, and day to day shipment questions.

Sunya
Customer Service
Customer service. Helps clients with purchases and day to day shipment questions.

Big
Driver
Delivery and collection driver for Thai Nexus routes.
Who handles your shipment
Operations & Packing
Receives every inbound parcel, photographs and inspects it, consolidates multi-supplier orders and packs to carrier and destination standards. Every shipment that leaves either facility passes through this team's hands.
Customs & Compliance
Classifies goods by HS code, prepares export declarations and commercial invoices, and screens shipments against Thai export rules and destination restrictions before anything is booked.
Procurement & Proxy Buying
Sources and purchases from Thai suppliers on clients' behalf: negotiation in Thai, quality inspection before payment, and consolidation of multi-supplier orders at a Thai Nexus Point.
Client Support
Bilingual English and Thai support, available 08:00 to 21:00 ICT seven days a week from the Hua Hin HQ. Handles quotes, tracking queries, customs questions and claims, with every enquiry answered within one business day.
How we work
- 01
Every team member works from our Hua Hin or Bangkok facility
- 02
The whole team is bilingual in English and Thai; supplier negotiation and customs filings happen in Thai, client communication in either language
- 03
One team owns each shipment end to end: the person who quotes it can see the same record as the person who packs it
- 04
You can visit either facility during opening hours and meet the people handling your goods
Everyone above works from our Hua Hin HQ or Bangkok facility, and visitors are welcome during opening hours. Addresses, hours and directions are on the locations page.
Want to talk to the team before shipping?
Contact us

