Which shipping service do you need?
Eleven services sounds like a lot until you know the one question that separates them: what you are shipping, and how much of it. Find your situation on the left, take the service on the right. Where a threshold decides it, the threshold is stated.
Start with your situation
| Your situation | The service | The deciding condition |
|---|---|---|
| Your situationBuying from a Thai store that ships domestically | The serviceParcel forwarding | The deciding conditionUnder 30 kg per box, you already can pay the seller |
| Your situationSeller only takes Thai bank transfer or PromptPay | The serviceProxy buying | The deciding conditionWe pay the seller in Thailand, then forward |
| Your situationOrders from several Thai stores at once | The serviceConsolidation | The deciding conditionTwo or more boxes merged before one outbound rate |
| Your situationYou need a Thai address for mail and documents | The serviceThai address and mailbox | The deciding conditionRecurring mail, not one-off parcels |
| Your situationItem left in a Thai hotel | The serviceLost and found recovery | The deciding conditionHotel confirmed it is holding the item |
| Your situationTime-sensitive air shipment from 0.5 kg upward | The serviceAir freight | The deciding conditionSame express calculator to ~300 kg; airline AWB quoted above |
| Your situationCommercial cargo, 1 CBM or more, cost-driven | The serviceSea freight LCL | The deciding conditionUnder about 12-15 CBM, LCL is usually quoted first |
| Your situationCommercial cargo above roughly 15 CBM | The serviceSea freight FCL | The deciding conditionBreak-even varies by lane; use the FCL vs LCL tool |
| Your situationCargo is arriving in or leaving Thailand and needs clearing | The serviceCustoms clearance | The deciding conditionStandalone service, with or without our freight |
| Your situationYou need a Thai supplier found, vetted and managed | The serviceProcurement and sourcing | The deciding conditionFrom THB 10,000 (approx $300) per order |
| Your situationSeveral Thai suppliers feeding one export shipment | The serviceMulti-supplier consolidation | The deciding conditionPO verification at our door before packing |
| Your situationYou sell online and want stock shipped for you | The serviceE-commerce fulfilment | The deciding conditionSame-day dispatch before 14:00 ICT |
Parcel, air or sea: the four modes side by side
| Parcel express | Air freight | Sea LCL | Sea FCL | |
|---|---|---|---|---|
| Economic from | Parcel express0.5 kg | Air freight0.5 kg (same express network to ~300 kg) | Sea LCL1 CBM minimum | Sea FCLAbout 15 CBM |
| Door-to-door time | Parcel express5-9 days | Air freight5-9 days (express); AWB varies above ~300 kg | Sea LCL25-45 days | Sea FCL25-45 days |
| Pricing | Parcel expressLive calculator only | Air freightLive calculator under ~300 kg; AWB quote above | Sea LCLOn request | Sea FCLFrom about $720 per 20ft by lane |
| Customs entry | Parcel expressSimplified, usually by carrier | Air freightSame express path under ~300 kg; full AWB entry above | Sea LCLFull entry, filed by us | Sea FCLFull entry, filed by us |
| Best for | Parcel expressPersonal orders and samples | Air freightDoor-to-door express to ~300 kg; pallet AWB above | Sea LCLBoxes and pallets from 1 CBM, no rush | Sea FCLContainer-scale imports |
Parcel and door-to-door air rates are live-calculator only - no published per-kg band. Indicative sea FCL bands only. Confirm on quote before booking.
Operator execution rules
These rules apply to every sea freight quote and booking. Indicative rates are not a guarantee without a scoped quote.
- 14-day rate locks max
Do not guarantee these rates past 14 days. Carrier war surcharges are floating weekly.
- UAE high-risk clause
TH to AE requires an explicit floating insurance addendum in client contracts to cover sudden port blockages or diverted discharges at Jebel Ali.
- Working capital squeeze
Ocean lines are demanding shorter payment terms on Middle East and European lanes. We need to collect 100% freight prepayment from clients before container loading.
Contract wording is in our Standard Trading Conditions.
The two break-evens worth memorising
300 kg
Chargeable weight where commercial airline AWB cargo usually replaces door-to-door express. Below it, parcel and air express use the same network and calculator - including 45 kg cartons.
12-15 CBM
Volume where a full container usually beats LCL on most Thai lanes. Use the FCL vs LCL volume tool for guidance, then confirm on quote.
Choosing between services: questions we get asked
Related operator pages
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Still not sure? Describe the shipment and we will tell you which is cheapest, even if it is the smaller service.
Ask us